I would have given 5/5 had it not been for their website not being mobile friendly when it comes to booking slots. I will update my review if I do not receive my refund in a week or two. While I have not received a refund yet (takes a few business days), I have received confirmation emails of slot cancellation and refund issue. I called up the customer service after I passed and they promptly cancelled my slot and issued me a refund. I had booked an extra slot in the event that I failed on my first try. Their customer service also seemed pretty proactive. Its handling was fine, and the brakes and accelerator seemed quite sensitive. The car that I drove seemed to be well maintained. Their 'student driver' cars in the Beaverton location were mostly Prius and Corolla. People who cannot find slots with the DMV or are without a car, can consider testing with a third party business like ODEC. She noted everything down and shared her feedback at the very end of the drive after parking was complete. Jessica gave directions with a lot of heads up and even when I did make mistakes she stayed calm and never showed any exasperation. If you are a tall person, don't forget to adjust your seats till you are completely comfortable. The stick was a toggle (after you put it in drive or reverse, it automatically comes back to its original position) and it was in front (where the ac/heat buttons usually are) instead of the side, as it usually is in other layouts. I felt comfortable with Jessica even though I was initially a bit freaked out since I had never driven a Prius or seen this type of a car interior layout before. She answered all my 7-8 questions before the test, and then proceeded to administer the test in a calm and composed manner. I would recommend ODEC as everything related to the actual drive test went smooth. The website may not be mobile friendly for booking. Hence I have deducted a star as I tried multiple times and the menu just would not load on mobile. For some reason, the menu to select location and slots would not appear on my phone after reaching the correct page. There were a lot of slots available here within a couple of weeks and the booking was hassle free on a laptop, however I ran into issues while trying to book from my phone. As DMV drive tests were booked for months and my permit was about to expire soon, I booked a drive test with ODEC, after 2 different slots with a different third party testing business, were cancelled by the business due to different reasons.
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March 2023
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